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New Notification System Nov. 1st

posted Oct 24, 2018, 8:53 AM by Xan Robinson   [ updated Oct 24, 2018, 10:30 AM ]
   
   Yancey County Schools will begin using a new notification call system beginning November 1st … called SwiftK12 … and parents and staff will see a difference in how they are receiving school news through calls, texts, and emails.

   With our previous system, YCS was, at times, experiencing significant delays in call delivery, the looping of messages, partial message delivery, or no delivery at all. In moving to the SK12 system, this will allow YCS to get contact information more streamlined, allowing calls, texts, and emails to be delivered in a much quicker and more efficient manner.

   So what does this mean to our parents?   SK12 is embedded in our PowerSchool Student Data System.   The only numbers that will now receive calls or texts will be the student’s home phone, and contact numbers on file for mom and dad.   There will be no change to email contact.   This is quite different, with fewer contact numbers per student, however, this will allow YCS to make contact quicker with confidence in knowing the calls, texts, and emails are being delivered.

   Parents or guardians can login to the PowerSchool Parent Portal for their child, accessing a new Alerting SwiftK12 option on the left-hand side of the screen, to view the current numbers and email that will be used for contact.

   Please note … this can only be viewed through login on a laptop or desktop … this option is NOT available for view on the PowerSchool mobile app on a phone or tablet.  We apologize for this inconvenience, the SK12 company is working on a fix for this.

   Any parent or guardian needing to make a number or email change, should contact their child’s school. 

  We appreciate the continued patience and support of our parents, staff and students as we transition to this new notification system.  

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